Returns & Exchanges

At Beatons Wholesale, we strive to ensure your inventory meets the highest standards, offering a comprehensive return window for damaged or incorrect items within 30 days of delivery. Our streamlined process is designed to minimize disruption to your business operations while ensuring quality control across all bulk orders.

Return Process

• 1.
  Initiate Request

  Log into your wholesale account and complete the Return Merchandise Authorization (RMA) form, specifying the order number and reason for return.

• 2.
  Quality Review

  Our support team will review your request and photos of the merchandise within 2 business days to issue a pre-paid shipping label for qualifying items.

• 3.
  Secure Packaging

  Pack the items in their original wholesale packaging, ensuring all units are secured to prevent further damage during transit back to our warehouse.

• 4.
  Refund Processing

  Once our facility receives and inspects the return, a credit will be issued to your original payment method or applied as a store credit within 5-7 business days.